I don’t think education has ever been more important than it is now. A student can’t just stop with a high school diploma—he has to keep going, either to college or a trade school. There’s a lot of competition to get students, but if a… Read more >
When companies think about the final point of contact—or touchpoint—for generating brand loyalty, they usually focus on the customer. After all, customers buy your product, recommend it to friends and are less likely to switch brands. Equally critical to customer satisfaction and long-term loyalty are… Read more >
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